Senior Living Options of the Desert Customer Reviews

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They know the facilities, they know the management, they know the environment, so with each individual they can cut through the clutter. That's what it's all about, attention to detail and sensitivity.

- Steve G

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I don't know what I would have done without this kind of help! I didn't realize this was a business of helping people. I definitely recommend Senior Living Options of the Desert, they are the best!

- Natalie A.

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If I had not been referred to Senior Living Options I don't know where I would have turned. It's an incredible free service, a priceless free service. It's been a wonderful experience!

- Don C.

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Working with Senior Living Options of the Desert has been an extraordinary opportunity for our family to spend time with our mother. There was a guiding hand every step of the way.

- Lars H.

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The services that Senior Living Options of the Desert provide are a valuable resource for anyone, in any form, of case management. It is truly a personalized service.
I have worked with the staff from Senior Living Options of the Desert and you have proven to go out of your way for my clients. You obviously care about each and every individual.

- Quynh T.

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I wanted to let you know how much I appreciated your staff. For me and my family you were an answer to a prayer. I had begun to despair I would not find the right place for my father. You came to my rescue.

- Kim G.

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I can’t thanks you enough for all your help. You are the best. It was a great comfort knowing that you are on “my side.” I know my dad thanks you also.

- Linda

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We thank you for all your efforts in narrowing down the best placement for Marilyn. You are such a pleasure to work with. We feel very blessed.

- Catherine K. A.

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Just a short note to tell you how much I appreciate your time and effort on behalf of myself and my wife amidst the guilt and confusion of acknowledging that my wife would be better cared for in the proper long term care facility.
Your recommendation was on the nose. The caring and loving atmosphere she is surrounded by has made her an almost “new” person. I saw her yesterday and in watching her interact with other patients she calls her friends, she actually smiled which she hadn’t done in years.
Many thanks for your counsel and guidance.

- Charles O.

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Words cannot describe how wonderful you’ve been. During each challenge along the way, you’ve made yourself available to help us determine the best possible transition for Dennis’ Mother. 

Your compassion and caring is evident in all you do. 

On behalf of the entire family, thank you for your help.

- Catherine and Dennis A.

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On behalf of myself and Veronica Urich’s entire family we would like to express our sincere gratitude for all of your help in the placement of our Grandmother-mother-wife. 

We moved her into her new home about 1 ½ weeks ago and everything went smooth. She seems really happy there, which makes all of us very happy. 

Thank you so much for making this all happen.

- Wendy P.

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Leann - thanks so much for the help you were able to provide. Your associate, Colleen lead my dad to a few places, and Merrill Garden is where both he and Myrsene plan to move, if VA financially supports, and I believe that won't be an issue, by March 1. It is amazing how things fall into place. The 2 bedroom was the only size unit Dad would consider, and they only have 6, and usually never available. Toured facility yesterday, and advised 1 just became available Friday when folks gave notice they were moving! So, we obviously are working fast! Happy they will be able to stay together - at least for now - with Dad receiving assistance as he needs. A huge load off him! 

Again - thanks - and see you soon.

- Denise

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I wanted to take this opportunity to thank you and the staff of "Senior Living Options" for assisting me with making the right choice of an Assisted Living facility for my father and stepmother. Further, the services and resources offered by your agency went far beyond my expectations. Along with several tours of assisted living centers, referrals were also offered for estate liquidators and movers that could handle all aspects of any new arrangements I made for my parents. The resource lists provided by you, made the "hard" decisions easier. Further, your staff was available to answer questions, (along the way) to help me understand the choices available. Because I reside in Colorado, your Agency made the transition easier so I could place my Parents without worrying after I returned home. Thank you for all the support and information.

- Jack W.

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Senior Living Options of the Desert were a God send!
When it became clear my Mother could no longer live on her own, I didn't know where to turn. My Mother was diagnosed with second stage dementia. I didn't know where to start. A friend recommend Senior Living Options of the Desert, I called and spoke with Susan Peterson. She was very compassionate, caring and listen to my fears and concerns. It is a very difficult decision. Knowing you mother can no longer care for herself, but feeling guilty about taking her out of her home. Susan was so understanding. She knew how hard this was, and she shared her past experiences with me, and calmed my fears.
It took us a couple attempts before we found the right solution, but we did. My Mother is now safe, cared for and doing very well. Because of her dementia it didn't take long for her to settle in. She has made friends with the other residents and enjoys having people to interact with. She and her roommate have become great friends.
This was the most difficult decisions I have ever made, but I am confident now it was the right one. I could not have done this without Susan and Senior Living Options! I will never be able to express how grateful and thankful I am to Susan and her staff. The peace of mind you have given me is priceless!
Thank you so very much! 

- Lisa R.

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I really appreciated the compassion and personal service that Senior Living Options provided when I needed to find a Board and Care facility for my mom. While under the stress to find the right facility in a short period of time, Senior Living Options of the Desert made the process easy, by showing true professionalism combined with heartfelt understanding. I have no reservations of recommending their services to anyone."
Again, thank you so much for your help, Colleen, and, please thank Leann for me as well. She was truly an enormous help, and is a wonderful lady.

- Michael L.

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I am so fortunate when I initially contacted Senior Living Options of the Desert and that Leann would be the one contacting me.
It takes a special kind of person to do what Leann does. Her patience and knowledge after meeting my parents and experiencing their personalities and which communities were best suited for them to be happy in and of course, everyone's main problem money. Leann's experience, follow through, thoughtfulness and caring was of great value in placing my parents.
Senior Living Options is very fortunate in having Leann as one of their representatives!
Thank you.
Warmest personal regards,

- Dolores J.

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Now that I have time to breath I wanted to send you the biggest and best thank you for the heartfelt time and effort that you spent helping me with my mother. It is never easy when your parent gets older and starts to fade and unable to care for themselves.

In the beginning I was beside myself when I had received the call that my mother had been taken to the hospital. Frankly I panicked. I reached out and you jumped right in and took over becoming my ears and eyes, keeping me updated on my mother’s progress as well as beginning the search for a place for her to live where she would receive top care.
The four days that I had to find a new home for mom while making arrangements to close down her present residence could not have been accomplished without your acute knowledge and love for what you do.
I am deeply indebted to you.

- Jerry G.

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When my Mom suddenly wasn’t able to live independently, Rick and Susan Peterson of Senior Living Options of the Desert were really great in helping her to find a good safe place to live. They were attentive to her personal needs, respectful of her budget requirements and really supportive. They were also very helpful to me in explaining the kinds of options available. Working with them was a real pleasure.

- Alex S. M.

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I live in North Carolina. Being so far away is difficult and I have felt helpless. When I spoke with you about the possibilities for my sister I was impressed by your genuine kindness, information, immediate response, follow up and concern. You do not even know me, yet I felt like I was talking to a family friend and had the comfort only a family can give. We live in such an angry world currently, and it was refreshing to deal with such a kind person.

- Pat B.

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Thank you for your tenacity and enthusiasm in assisting me in my time of crisis, it was life changing for my mother and myself.

It has been a privilege to receive excellent service beyond my expectations. My mother and myself were very fortunate to encounter someone with your knowledge of assisted living programs in this valley, knowing that her S.S.I. income was non-sufficient for placement, you made it possible to relocate and place my mother in a wonder home.

- Arlene S.

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As a Case Manager, I had all the information at my fingertips, but I sat there, struggling with this, as so often the families of my patients do. I was paralyzed, frightened and pressed for time to make a decision and do the right thing. My saving grace and gift from God was the phone call I received from Susan and Rick Peterson from Senior Living Options of the Desert.
I could tell for the beginning of our conversation that these two wonderful people were the best in their field. Oh, I’d called a few others for assistance, but all I received was a recording to leave my name and number, but never got a return call. The expertise they convey are prominent in their communication and their actions. Always there, always pleasant, available anytime I called.
As a long term health professional, it is my honor, pleasure and privilege to continue to recommend their services to friends, family and the patient population I serve in my workplace.

- Erin D. R.N.

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You were most knowledgeable, understanding and supportive in patiently taking me to personally visit and inspect the several facilities that you prescreened for me.

- Gene L.

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Choosing a retirement home for my father up until now has been a trying, stressful and difficult task, but your help with this has changed all that. You turned this experience into an informative and exciting opportunity which both I and my father are looking forward to. You helped me relax throughout this process and you zeroed in on questions and comments that I would not have thought about on my own and which helped me make an informed decision.

- Judy B.

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We can’t thank you enough for being there in our great need. Because we live in Arizona, we had no idea how to find a good care home for Walt’s sister. 

You came highly recommended by the hospice program. By talking to you on the phone and your kind visit to Walt’s sister, you were able to research appropriate care homes and make appointments for us when we returned on Thursday.

- Walt and Marcia F.

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When family caregivers need help, I recommend that they reach out to Senior Living Options of the Desert. When Karyn and I needed to consider residential care for her 90 year old mother we were referred to SLO by our medical group.

Senior Living Options of the Desert guided us through what seemed to be an overwhelming decision process, and dispelled all the fear and burden of where to go and what to do next.
Using the services of Senior Living Options of the Desert gave us the confidence that we were able to choose the perfect care for our mother and dispel the fear we had about her safety.
Now we can focus on spending quality time with our mom.
Rick and his staff have hit two home runs for us.

- Jim & Karyn R

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I want to thank you for having such a wonderful staff. I have been working with Senior Living Options of the Desert and they go above and beyond when it comes to helping you find just the right solution for your needs. They have helped me place my mom in a home that I think my mom is going to like very much. Kudos to your operation and staff!

- Pat R.

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Just wanted to take a few minutes today to formally thank you for the interesting and very informative seminar you presented to the senior concerns committee this past Sunday. Although the turnout was somewhat small, the enthusiasm of the participants clearly made up for it. You were entertaining, easy to understand, and down to earth. Several members have told me how much they learned. You have an engaging style that allowed people to ask questions, and it is clear that you know your stuff. The handouts were an added touch, and I took a bunch extra to pass on to others who were not present. The fact that several members want you to organize a tour of some facilities suggest how well received your talk was. We will be in touch about this at a later date.

I myself learned some things, especially about the veteran’s benefits, which I will gladly pass on to other clients at Eisenhower.

Again thanks for your expertise, caring and professional manner, and your willingness to share a Sunday afternoon with us.

- Michael P. and Jane Z.

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Dear Leann,

I am writing to thank you for all of the help you gave me when I was looking for an assisted living facility / room and care home to place my husband early this year and then recently when we decided to move him to Los Angeles, two hours away to be closer to family.

Because my husband’s dementia came on quite suddenly, I was caught off guard as to what to do and where to turn for help as it had become impossible for me to care for him in our home. 

I was extraordinarily fortunate to be referred to you and it was a huge relief to have someone with your enormous experience and knowledge about the area we live in. The Palm Springs region and your contacts throughout the whole Coachella Valley. I literally could not have done it on my own as I was exhausted from care taking mixed with great sadness that my husband was mentally and physically slipping away from me.

Your compassion along with your knowledge meant everything to me. You understood my situation were kind and gentle with me and my husband and literally walked me step by step throughout the journey to place him in a facility. The decision did not come easily and not without sadness... yet that was mitigated by your genuine warmth… your enthusiasm and the feeling that you had things beautifully organized… and most importantly truly cared so much about us.
As we are now moving back to LA to be closer to our son, it is with regret that we are leaving, yet we will always be grateful for everything you did for us including working on our behalf with the new facility in Los Angeles that we are moving my husband to.
With best wishes and many, many thanks.

- Rosemary H.

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Where do I start?

First of all, you need to replace your supply of business cards at the Rancho Mirage Alzheimer’s office because I just took the last 4 that were there in the card holder. I forgot who the other rep is that has cards in that same holder but your supply is gone. I took some of the brochures and attached your cards to them to pass out to other people I meet who are in dire need of your help. 

It’s amazing once you enter this world of Alzheimer’s how many people are in need. This leads to the next thing… I can’t tell you how many times your name comes up in the 3 support groups we attend and how many times your name gets referred out to someone. It’s obvious you have helped many, many people including us."

Third, well I finally have time to sit and write and tell you thank you, thank you, thank you!!! Without your help, my mother would not be in a safe, wonderful facility that really cares and knows what they are doing. 

Happy Holidays to you my dear and we hope you had a wonderful Thanksgiving! You are a gift! 

Rick & Norma Lee & Ester too if she could understand.

- Rick L.

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Hi Janice, 

I just wanted to write a note to give my heartfelt thanks to Leann and Rick for their incredible assistance in finding the right place for my dad and for guidance in how to complete the VA forms (including the correct forms) to submit for financial assistance. My dad was released from a skilled nursing facility with literally one day’s notice. After pleading with the facility to extend my dad’s time there, they said no. So I immediately contacted my dad’s social worker and he referred me to Leann and said she was the best person he’s worked with and trusted her completely in helping me find the best fit for my dad. You see, my dad is my hero and his whole world changed within a few weeks as he lost his independent and self-reliant way of life. He can no longer live alone and now needs 24-hour assistance in a facility. I can’t begin to imagine what that is like.

My dad is now in a wonderful place and is receiving incredible care. He has made friends where he is and feels safe and is comfortable. I’m also finalizing the VA paperwork thanks to Rick’s assistance. Rick spent so much time on the phone with me in the evenings to ensure I completely understood what was required to get the forms processed accurately. Both Leann and Rick’s patience, dedication, and true compassion for what they do and the people they do it for has been such a blessing and comfort to all of us. Their sincerity is so refreshing and encouraging. My family and I honestly sleep peacefully at night because of Leann and Rick, knowing dad is safe.
We are forever grateful. Thank you, thank you.

- Cindy T.

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Leann is a perfect combination of caring, professional and knowledgeable. My family had a challenging situation that warranted a quick solution and Leanne was amazing in her guidance—from knowing the optimal facilities, getting tours set up in a timely fashion, to referrals for other high quality providers. She even helped out over the weekend. I recommend her highly!
Thanks again, your insight and guidance really made a difference.

- Lisa

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